Overview | Astro Analytics | Astro Manufacturer Account

Overview | Astro Analytics | Astro Manufacturer Account

                                                                                                                                       

Astro Analytics Overview:

Coming January 2026

Idea
We believe Astro Analytics will significantly enhance your ability to make data-driven decisions, improve program outcomes, and optimize your marketing and sales strategies.

Astro Analytics is an advanced loyalty business intelligence (BI) platform built on Tableau. Astro Analytics offers sophisticated analysis and reporting tools to help you manage key performance indicators (KPIs) critical to your business. While vendors will continue to have access to live, real-time reports directly within Astro, Astro Analytics provides the most effective way to evaluate performance trends and measure long-term success. The platform’s data updates daily, ensuring you always have current insights to work from.

With Astro Analytics, you can track and analyze:

- Loyalty program ROI and success by program and retailer
- New pet owner acquisition metrics
- Customer churn rates
- Loyalty cost forecasting
- And other custom KPIs upon request

Access for Contracted Vendors

Astro Analytics is available to all contracted vendors. The cost for access is $240.00/year. 

Access includes:
- One viewer license
- Standard KPI dashboards as determined by Astro
- Two hours of training and support per year
- Comprehensive documentation and online self-serve training

Additional Options:
- Additional license: $240.00/year
- Custom report development: Quoted on a case-by-case basis, billed at $100/hour
- Additional training: Quoted on a case-by-case basis, billed at $100/hour

Info
If you have any questions or need further information, please reach out to support@astroloyalty.com

How to Access Analytics:


1. Reach out to support@astroloyalty.com to request access to Astro Analytics.

2. Once you have access, go to Reports in your Astro Manufacturer account. 

3. Select Astro Analytics on the top drop-down menu. (You will need access to Tableau in order to see this option)